Product and Privacy Policies

Pricing & Shipping
All prices stated are United States Dollars ($USD). Shipping costs are not included in merchandise prices. Merchandise is generally shipped within 2 business days and via UPS ground (3-7 day delivery). Average shipping cost by this method is under $12; actual cost is dependent upon weight and distance. Other shipping methods are available at additional cost - please indicate at checkout.

Merchandise
Your satisfaction is guaranteed. All merchandise may be returned within 1 year from the date of purchase for a 100% refund of your purchase price (less shipping & handling, if returned in its original packaging), no questions asked. Please contact us by phone, fax or email to obtain your refund.

Purchased Subscriptions
Print subscriptions are delivered via US mail, electronic subscriptions via e-mail. Subscriptions may be cancelled at any time. Please contact us by phone, fax or email to cancel a subscription.

Privacy and Security
We respect your privacy and hold your information confidential. We do not sell, rent, or otherwise distribute your information. For your security, payment transactions are made over a secure connection. We do not retain sensitive customer information on our web server.

Email opt-out
You may opt-out of email communication from us at any time by clicking the "unsubscribe" link or button within the email message, or by contacting us by phone, fax or email.

Big Case Marketing
605 West McGraw Street
Seattle, WA 98119
USA

(206) 905-1874
Fax (206) 260-8851
Email: info@bigcasemarketing.com